Frequently Asked Questions
How far in advance should I book a villa?
We recommend booking at least 3-6 months in advance for peak season (May-September) to ensure availability at your preferred property. For off-peak seasons, 1-2 months advance notice is usually sufficient.
What is included in the villa rental?
Each property varies, but most include bed linens, towels, basic kitchen supplies, Wi-Fi, and weekly housekeeping. Many properties also offer additional services such as private chef, airport transfers, and concierge services for an extra fee.
What is the cancellation policy?
Cancellation policies vary by property and booking dates. Generally, cancellations made 60+ days before arrival receive a full refund minus a small administrative fee. We strongly recommend travel insurance for all bookings.
Can you arrange airport transfers?
Absolutely! We can arrange private transfers from all major Italian airports including Florence, Rome, Milan, and Venice. Our drivers are professional, English-speaking, and will ensure you arrive at your villa in comfort.